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Continue to operate during lockdown | My Cookware Australia®

Hope you all are safe and well.

Our service centre will continue to operate, but it will be closed to the public during lockdown. All online orders will be dispatched as usual by Australia Post.

Our kiosk in Chatswood Chase is closed. We will keep reviewing the situation to determine the reopening date.

Australia Post remains fully committed to continuing delivery throughout its network as safely and quickly as possible.

We also have precautionary measures in place to help ensure the health and safety of staff members.

We can be reached at the following methods if you have any other questions. We reply to all messages on the same day. 
  • Chat box The chat box in the lower right corner of our page shows your previous purchase(s) and chat record. This is the most convenient way to contact us.
  • Email - Email us at
  • Phone - Call us at 02-94132270. Trading hours: 10:30am to 05:30pm (AEST). 
  • Text Message - If line is busy you may send us a text message