The information in this user guide applies to teapots and kettles. Some products come with English user guides, but others do not. The purpose of this user guide is to provide general instructions for customers.
First, all of our teapots can not be used on a cooktop. Second, after using a teapot, you should clean it and allow it to dry thoroughly.
Kettles are compatible with most types of cooktops, including gas, electric, and ceramic. Some models are compatible with induction. Check the product description to ensure the product is compatible with your cooktop.
Use and care for teapot:
- Do NOT heat a teapot. It is not compatible with cooktops.
- All of our teapots are not dishwasher safe.
- Keep it away from children at all times.
- Do not try to fix loose knobs or parts on your own.
- The product can become very hot. Always place the teapot on a stable surface.
- Do not soak the product in water for an extended period of time.
- If the product has a coloured layer on the exterior, do not scrub it. This can result in discoloration.
- Rinse the teapot before the first use. Add hot water and then dispose of the water.
Using and caring for kettle:
For Japanese kettles, capacity is measured two ways: full capacity and boiling capacity.
- Full capacity
- Boiling capacity
The first refers to the kettle's maximum capacity. The second refers to the capacity of a kettle that is safe for boiling water. There is usually a mark inside the kettle indicating the safe level for boiling. If you have a kettle without a mark, please follow the following instructions.
- All of our kettles are not dishwasher safe.
- Keep the kettle away from children at all times.
- Unlike teapots, all kettles are suitable for heating. However, they should be used only to boil water.
- Rinse with water before the first use. Boil hot water in your kettle and then dispose of the water.
- When heating the kettle, keep the flame from expanding beyond the bottom. There is a reasonable cooking base on every kettle. It is important not to use the maximum heat setting when using kettles since they are generally smaller then the burner.
- Wait at least 20 seconds after boiling water with a kettle. It is easy for hot water to splatter. Kettles should never be heated without water.
- It is recommended that you fill the kettle at least half full. The maximum water level should not exceed the top of the hole to the spout. (See the image below.)
- Handle or knob must be straight up to prevent burning.
- Do not soak the product in water for an extended period of time.
- White spots in the kettle will appear if your water contains a high mineral content. This is completely normal. The spots can be removed by boiling half a lemon with water in the kettle.
- If the product has a coloured layer on the exterior, do not scrub it. This can result in discoloration.
- Do not try to fix loose knobs or parts on your own.
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