Packaged with Care
My Cookware has a dedicated packaging team to ensure your orders are well protected and delivered damage free no matter where you live in Australia and New Zealand.
Australia
FREE shipping in Australia for orders at or over $69
Flat rate shipping of $9.90 for orders under $69
Flat rate of $9.90 for Australia Post Express Post
New Zealand
Flat rate shipping of $12.9.
All stock located and sent from Sydney and Melbourne. All prices are in AUD.
Estimated Delivery Times
We strive to process and dispatch orders as quickly as possible, usually within two business days of the order being placed.
Please see below the estimated shipping times. Your orders will be delivered during normal business hours.
| NSW & ACT | 3 - 5 Business Days |
| VIC, QLD & SA | 3 - 5 Business Days |
| WA, TAS & NT | 4 - 8 Business Days |
| New Zealand | 7 - 14 Business Days |
- Metropolitan areas ONLY, please note that delivery to remote areas would take up to 5 more working days.
- For popular and preorder items, please refer to the time frame in the product description.
- Express Post by Australia Post is still the speediest and most reliable service.
- Please understand all shipments in general may be delayed under the impacts of COVID-19. Due to the lockdown in Victoria, delivery to Victoria may be delayed between 3 and 5 business days.
Payment Methods
Payment via credit card, PayPal, Google Pay, Shopify Pay, Apple Pay, AfterPay and ZipPay is instant. Please note that payment via Direct Debit can take anywhere from 4-6 business days to clear.
Our network of couriers
For information regarding the online order and delivery, please contact our customer service in one of the following ways:
Phone: (02) 9413 2270
Email: hello@mycookware.com.au