The Happycall double pan grills food while reducing smoke and oil spatter, and seals in moisture and juices. Getting the best out of it comes down to four parts: the lid, the silicone gasket, the steam hole and the oil trap. Please read this guide in full before first use.
This one setting decides the result. Food turns soggy on low heat, while overheating damages any non-stick surface. Everything else in this guide is easier once the heat is right.
- Before First Use
- The Lid
- The Silicone Gasket
- Heat Control
- Flipping the Pan
- The Oil Trap
- Safety
- Recipes & Videos
The full walkthrough, if you would rather watch than read.
Before First Use
- Wash the pan with a mild detergent and dry it with a kitchen towel.
- Check the gasket is seated properly. Press along each section — it should sit firm, with no gap underneath.
- Trim any excess silicone after the first use.
The Lid
Open the lid to 45 degrees to detach it. Never force the lid open or closed, and never apply force when the pan is not in the correct position.
Some peeling of the coating around the hinge over time is normal and does not affect cooking.
The Silicone Gasket
Clean the gasket about once a fortnight, more often with heavy use. It is a wear part and will need replacing periodically — smoke escaping from the sides of the pan is the usual sign that it is due. Replacements are available here: Happycall Replacement Silicone Gasket.
Heat Control
Use medium to medium-high heat at all times. Preheating is fine — our steak recipe starts that way — but do not leave the empty pan on a heat source for long.
Heat levels vary between cooktops. The ranges below assume 10 is maximum.
| Low | 1–2 |
| Medium low | 3–4 |
| Medium | 5–6 |
| Medium high | 7–8 |
| High | 9–10 |
Flipping the Pan
There is a steam-release hole at the back — tilt the pan slightly upward as you flip. Flipping with the top half lower will push juice out through the hole.
Take extra care with food carrying a lot of oil or sauce. Some dishes do not need flipping at all — our paella recipe is one.
The Oil Trap
The oil trap sits at the back of the pan. Check it before flipping, particularly with juicy dishes such as our whole chicken recipe — open the lid wide and empty the trap if oil and water have collected.
As a rule of thumb, most recipes start with the oil trap facing downward, then the pan is flipped. With correct heat control, juices should not pool inside the pan.
Never empty the oil trap over an open flame. Turn off the heat, or take the pan off the cooktop first.
Four Rules Worth Keeping
- Make sure the pan sits stably on the cooktop.
- Do not leave the pan unattended while cooking.
- Avoid rapid temperature changes when heating oil.
- Keep it out of reach of children.
Recipes & Step-by-Step Videos
Start with something simple such as salmon or steak, then move on to more involved dishes.
All Happycall double pan recipes — collected in one place.
Uncut cooking videos — the full process from start to finish, the quickest way to see the technique.
Our review of the pan — including what causes the leaks people write about.
