Tiger Rice Cooker User Guide

Find Your Manual

The model number is printed on the rating label underneath the cooker.

Before First Use

• Wash the inner pot, inner lid, steam cap and any basket in warm soapy water with a soft sponge, then dry. Wipe the body with a damp cloth; never immerse it.
• Refit the inner lid and steam cap before closing the outer lid. Cooking without the steam cap sprays starch over the bench.
• Use the supplied Australian power cord. Tiger's AU models run on 230–240 V.
• Set the clock on the Micom models (JAX-S, JPW-G, JPK-G) if you plan to use the timer.
• Leave space above the lid — steam leaves from the top and will mark an overhead cupboard.

Measuring Rice and Water

• One Tiger cup = 180 ml. Level it off; do not heap it.
• Rinse white rice until the water runs mostly clear, then drain well.
• Fill water to the numbered line matching your cups of rice, on the scale for the menu (Plain, Brown, Porridge and so on each have their own).
• Respect the minimum and maximum for the menu. A 10-cup model cannot cook one cup well on Plain; use Quick or the express menu for small batches.
• Wipe the outside of the inner pot dry and seat it flat before you start. Turn it slightly so it sits on the heating plate without rocking.

JNP Conventional Cooker

• One switch, no menus. Press the lever down to cook; it clicks up to Keep Warm by itself when the water has been absorbed. White rice takes about 15–20 minutes plus a 10-minute rest with the lid closed.
• The lever will not stay down with an empty or dry pot — this is the safety thermostat, not a fault.
• Do not press the lever again to "top up" cooking. If rice is under-done, add a splash of water, close the lid and let it rest on Keep Warm for 10 minutes.
• Keep Warm is up to 12 hours, but rice is at its best within a few hours.
• Minimum quantity: 1 cup on the JNP-1000, 3 cups on the JNP-1800.

JAX-S 4-in-1 (tacook)

• Synchro-Cooking (tacook) cooks a dish on the plate above the rice in the same cycle. It is limited to 1–2 cups of rice on the S10A and 2–4 cups on the S18A; the Synchro menu will not run outside that range.
• The steamer basket has a raised centre, so it will not hold a bowl or plate. Put food directly on the basket and keep it under the height of the lid.
• Slow Cook brings ingredients near the boil then holds about 88°C for 5–180 minutes. Steam runs 5–60 minutes with the water quantity given in the manual (630 ml on the S10A, 810 ml on the S18A).
• The timer only works on Plain, Porridge, Multigrain and Brown. Synchro, Quick, Sweet-Mixed and Slow Cook·Steam start immediately.
• Keep Warm: minimum 1 cup (S10A) or 2 cups (S18A) of cooked rice; the display counts to 24 hours but Tiger recommends 12 hours or less.

JPW-G IH Cooker

• Soaking is built into every cycle. Plain takes roughly 47–65 minutes; Premium doubles the soak for sweeter rice and takes longer again. This is how the cooker is designed — it is not slow because something is wrong.
• Quick and the express menu are the shortcuts. Express is capped at 2 cups on the G10A and 3 cups on the G18A; larger batches fall through to Quick or Plain.
• Soak Timer lets you set the soak from 10 to 60 minutes if you want to tune the texture yourself.
• The ceramic-coated inner pot is hand wash only. No dishwasher, no scourers.
• Clean menu runs a steam cycle to deodorise the lid and vent after congee or soup. It does not replace washing.

JPK-G IH Pressure Cooker

• The lid locks while cooking under pressure. You cannot open it mid-cycle to stir or add ingredients. Wait for the finishing beep and for the pressure to release before opening.
• Keep hands and face clear of the steam vent. Steam releases under pressure during cooking and for a moment after.
• Rice and the listed menus only. The 20 menus include bread proving, bread bake and cake, but the cooker is not a general-purpose pressure cooker; do not fill above the marked line for the menu.
• Check the pressure gasket and steam cap are seated every time you close the lid. A lid that will not lock usually means the gasket is wet or out of place. Gaskets are a consumable and can be replaced.
• Self-cleaning cycle: a steam cycle for the inner lid and vent — useful after congee or soup. The inner pot, steam cap and inner lid are rated dishwasher safe, but we recommend hand washing the pot to keep the coating intact.

Timer and Keep Warm

• Two preset timers (Timer 1 and Timer 2) on the Micom models store two finishing times — one for breakfast, one for dinner.
• Do not timer-cook in hot weather for more than a few hours; soaked rice spoils. Use freshly rinsed rice and cold water.
• Keep Warm runs up to 24 hours on the JPW-G and JPK-G and 12 hours on the JNP and JAX-S, but rice starts to dry and yellow after a few hours whichever model you have.
• Reheat (JPW-G, JPK-G) brings rice that has been kept warm back up to serving temperature in a few minutes.
• In summer, keep warm as briefly as you can. Fluff the rice as soon as it finishes, portion what you will not eat into containers, refrigerate, and reheat later. Rice left warm all day loses texture and is a food-safety risk.

Cleaning

• After every use: wash the inner pot, inner lid, steam cap and gasket in warm soapy water. Dry the gasket before refitting.
• Hand wash the inner pot with a soft sponge and mild detergent. No scourers, no metal utensils, and do not rinse rice in the pot with a strainer or whisk.
• Wipe the heating plate and temperature sensor in the base with a dry cloth. A grain of rice stuck here causes error codes and uneven cooking.
• Keep the air inlet on the underside clear (JPW-G, JPK-G). A blocked inlet or a very hot kitchen triggers error E:02.
• Nonstick and ceramic coatings wear after years of daily use. When rice starts to stick, fit a new inner pot rather than scrubbing harder — see replacement inner pots.

Troubleshooting

• Rice too hard or too soft: check the cup, the water line and the menu scale first; then move the water a fraction either side of the line, or use Premium (JPW-G, JPK-G) for a longer soak.
• Rice sticks or browns at the bottom: too little water, pot not seated flat, or a coating that has worn.
• Starchy water on the bench: steam cap not fitted, over the maximum line, or brown rice cooked on the white scale.
• JNP lever will not stay down: pot is empty, dry, or not seated on the heating plate.
• JPK-G lid will not lock or open: gasket wet or out of place; or the cooker is still under pressure — wait, do not force it.
• Error code on the display (E:02, E:11 and others): unplug, check the air inlet, the heating plate and that the inner pot is seated, then plug in again. The code table is in the manual; if it repeats, contact us with the code and model number.